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FREE SHIPPING on Canadian orders over $150* 📧 info@heelboy.com 📞 (416) 367-4335

SHIPPING POLICY

PLEASE NOTE: many shipping couriers are experiencing delivery delays. While we work hard to get every order out promptly, your order may experience delays beyond our control. We thank you for your patience. Please email info@heelboy.com for any order inquiries. 

 

We offer free shipping on orders over $150 in Canada & in-store pick-ups

Free in-store pick-up

Select one of the store options at checkout

  • TORONTO - QUEEN ST 
  •   KINGSTON - PRINCESS ST

You will be contacted once your order is ready to be picked up

Please bring a printed or digital copy of your order confirmation to pick up your order

Return policy begins from the date of pick up notification

*see returns page for full details>*

    Domestic Expedited Shipping 

    - Your order will be processed within 7 business days and shipped with Canada Post

    -Once shipped you will receive an e-mail notification including a tracking number

    Province

    Order Total

    Shipping Charge

    Shipping Method

    AB / BC / MB / NB / NS / ON / QB / SK

    $150 CND & above

    FREE

    Expedited

    (Standard Shipping )

    NL / NT / NU / PE / YT

    $150 CND & above

    $20

    Expedited

    (Standard Shipping )

    AB / BC / MB / NB / NS / ON / QB / SK

    Below $150 CND

    $12

    Expedited

    (Standard Shipping )

    NL / NT / NU / PE / YT

    Below $150 CND

    $20

    Expedited

    (Standard Shipping )

     

     Please note:

    - Orders with multiple items may be shipped separately due to the number of items on the order or the processing time associated with the items 

    - All Canadian orders weighing upwards of 5kg will incur a flat rate shipping fee of $20

    Shipping Restrictions

    *Free shipping in Canada for orders over $150 excludes the Northwest Territories, Nunavut, Prince Edward Island, Yukon.

    Orders residing in these regions are subject to standard shipping charges of a $20 flat rate.

    International Shipping 

    All International orders will be processed within 7 business days with DHL - Express International.  Once shipped you will receive an e-mail notification including a tracking number.

    Region

    Order Total

    Shipping Charge

    Shipping Method

    USA

    All Orders

    $25

    Express Worldwide 

    (International Shipping)

    Central America / South America / Mexico

    All Orders

    $30

    Express Worldwide 

    (International Shipping)

    Asia / Oceanic Countries /

    All Orders

    $60

    Express Worldwide 

    (International Shipping)

    Africa / Europe

    All Orders

    $50

    Express Worldwide 

    (International Shipping)

     

    The customer is responsible for all taxes, duties and brokerage fees upon import if applicable

     Please note:

    - All paid shipping is non-refundable 

    Please contact us for any additional shipping

    inquiries at info@heelboy.com.

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